This morning Allen traveled to Puerto Cortes, to work on getting a shipping container through customs. As he left, he knew that the Bill of Lading, an important document without which you cannot receive your shipment, had been sent to the wrong city, and that we would have to make arrangements to get it sent, by bus, over to where he could pick it up.
A friend in La Ceiba went to the FedEx office to pick up the documents and deliver them to the bus station. She reported back to us, that the FedEx office couldn't find the paperwork. So, we got the tracking number for her, and she went back to the office. Eventually, we found that the documents are not in La Ceiba, because they were sent to . . . Venezuela!
Apparently, when the documents were sent from Baltimore, the wrong country code was entered. Sigh.
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6 comments:
And if this causes a delay in getting the shipment through, will fed ex pay for the extra holding fees that they charge?
~Jennifer
Well, Jennifer, we haven't actually been able to pin down who was to blame, in assigning the wrong country code to the package. By the time we got this far, it was after 5pm in Baltimore. So, I guess I'll know more tomorrow!
Well that certainly throws a monkey wrench in things.
When we send a container from the States to an orphanage in Honduras, we translate the Bill of Lading from English to Spanish and then EMAIL it to the orphanage office. Do you think email is an option for you?
sorry, my post showed up as "anonymous"
Good news. The shipper in Baltimore is sending us "new originals." So hopefully Allen will be able to finish the process of getting this shipment on Monday.
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